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diagnosis · evidence-based answer

How do I diagnose organizational design problems?

The short answer

Diagnose before you draw a new chart. Test the structure against the strategy on measurable dimensions — spans and layers, decision rights, coordination costs, where work actually flows versus where the chart says it does. Most reorgs treat structure as the answer to an undiagnosed problem; a design diagnostic tells you whether structure is the binding constraint at all.

The problem underneath

Structure gets blamed and reorganized on anecdote; a real diagnostic tests spans, layers, decision rights, and coordination costs against the strategy before anyone draws a new chart — most reorgs skip the measurement entirely.

The evidence

Every claim on this site traces to a graded source — see the proof graph.

Go deeper

Related questions

organizational designorg structurespans and layersdecision rightsorg diagnostic

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