peopleanalyst

diagnosis · evidence-based answer

How do I measure employee performance at work?

The short answer

Separate the signal you want — the person's actual contribution — from the noise that dominates raw ratings, chiefly idiosyncratic rater variance, which often explains more of a score than the ratee does. Define the construct before the scale, use behaviorally anchored items, calibrate raters, and report reliability. Measure conditions and outputs, not personalities.

The problem underneath

Performance ratings are dominated by idiosyncratic rater bias; managers lack a measurement-science framework to separate signal from noise in their assessments.

The evidence

Every claim on this site traces to a graded source — see the proof graph.

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Related questions

performance measurementidiosyncratic raterpsychometricspeople analytics

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