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how-to · evidence-based answer

How do I measure employee turnover intention?

The short answer

Turnover intention is among the strongest behavioral predictors of actual turnover — but only with a validated scale. Use established multi-item instruments rather than a single ad-hoc 'are you looking?' question, so scores are reliable, benchmarkable, and tied to the push/pull factors you can act on.

The problem underneath

Turnover intention is among the strongest behavioral predictors of actual turnover; validated survey instruments exist, but most organizations use unvalidated ad-hoc items that underperform and cannot be benchmarked.

The evidence

Every claim on this site traces to a graded source — see the proof graph.

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