On-the-Job Behaviors
Measures Organizational Citizenship Behavior (OCB).
Sample items
- “Made attempts to change work conditions”
- “Negotiated with supervisors to improve job”
Reliability & validity
Cronbach's α 0.68–0.70 across reported samples.
Sources
- Lehman and Simpson (1992)
Deploy it
The full item bank and survey deployment live in the People Analytics Toolbox (the enterprise survey-item library), with the min-N privacy gate.
What the literature says
The measurement literature behind this signal — sourced, so you can defend it.
“However, it is time-consuming to develop. The latter approach not only is quicker and easier to develop, but it also has the advantage in human resources planning because it allows any employee to be compared with any job. The following are illustrative traits: • Relationships…”
— The Compensation Handbook (6th ed.)match 47%
“Demonstrates ownership; actions benefit organization; proactively addresses issues and identifies/implements solutions; assumes additional responsibilities; independent, timely completion of assignments. • Productivity . Manages a level-appropriate workload; work is accurate,…”
— The Compensation Handbook (6th ed.)match 46%
“It is a result of factors such as the opportunity to perform meaningful work, experience complete cycles of work or finished products, experience variety, and receive feedback on successful work results.[C12, GR5, GR6]Intrinsic rewardsRewards that are associated with the job…”
— Worldatwork Handbook Compensationmatch 45%
Resources: The Compensation Handbook (6th ed.) · Worldatwork Handbook Compensation