Role Ambiguity and Role Conflict Scales
Sample items
- “I have to deal with competing demands at work.”
- “I am not sure what is expected of me at work”
Reliability & validity
Reliability & validity evidence is syncing from Principia.
Sources
- Bowling et al.
Deploy it
The full item bank and survey deployment live in the People Analytics Toolbox (the enterprise survey-item library), with the min-N privacy gate.
What the literature says
The measurement literature behind this signal — sourced, so you can defend it.
“Individual words are not the only sources of item ambiguity. Entire sentences can have more than one meaning. We have actually seen one survey of adolescent sexual behavior that included an item to assess parental education. Given the context of the survey as a whole, the…”
— Scale Developmentmatch 50%
“We learned so quickly that you don’t answer back, and you feel subservient.” 18 Typically, roles are tied to specific situations, jobs, and functions, such as being a professor, doorman, cab driver, minister, social worker, or porn actor. They are enacted when one is in that…”
— The Lucifer Effectmatch 48%
“Consider the Scale in the Context of Other Measures or ProceduresWhat questions or research procedures will precede the scale itself? How will these questions affect responses to the scale? Nunnally (1978, pp. 627–677) refers to contextual factors such as response styles,…”
— Scale Developmentmatch 45%
Resources: Scale Development · The Lucifer Effect