Influence Tactics
Measures Organizational Citizenship Behavior (OCB).
Sample items
- “Acted very humbly to him or her while making my request”
- “Acted in a friendly manner prior to asking for what I wanted”
Reliability & validity
Cronbach's α 0.73–0.84 across reported samples.
Sources
- Schriesheim and Hinkin (1990)
Deploy it
The full item bank and survey deployment live in the People Analytics Toolbox (the enterprise survey-item library), with the min-N privacy gate.
What the literature says
The measurement literature behind this signal — sourced, so you can defend it.
“A sample of my work in these diverse domains of social influence can be found in these publications: R. P. Abelson and P. G. Zimbardo, Canvassing for Peace: A Manual for Volunteers (Ann Arbor, MI: Society for the Psychological Study of Social Issues, 1970); P. G. Zimbardo,…”
— The Lucifer Effectmatch 52%
“©2006 The Teaching Company. play games, before the friends are asked to purchase some kitchen goods. C. We also tend to like attractive people; in a research study, attractive candidates received 2 ½ times as many votes as less attractive candidates, although 73% of voters…”
— Great Course Psychology of Human Behaviormatch 46%
“Our “slow ascent into goodness step by step” makes use of what social psychologists call the “foot-in-the-door” (FITD) tactic. This tactic begins by first asking someone to do a small request (which most people readily perform) and then later on to ask them to comply with a…”
— The Lucifer Effectmatch 45%
Resources: The Lucifer Effect · Great Course Psychology of Human Behavior