Organizational Citizenship Behavior Scale
Reliability & validity
Reliability & validity evidence is syncing from Principia.
Deploy it
The full item bank and survey deployment live in the People Analytics Toolbox (the enterprise survey-item library), with the min-N privacy gate.
What the literature says
The measurement literature behind this signal — sourced, so you can defend it.
“In completing the instrument, you will be providing a picture of the fundamental assumptions on which your organization operates and the values that characterize it. There are no right or wrong answers for these items, just as there is no right or wrong culture. Every…”
— Diagnosing Changing Org Culturematch 51%
“It has been found not only to be an accurate assessment of organizational culture, but significant relationships have been found between culture as assessed by the OCAI and a variety of indicators of organizational effectiveness. A review of scholarly publications in just the…”
— Diagnosing Changing Org Culturematch 50%
“Figure A.1 shows the positioning of each culture type when measured with two different types of instruments. Guttman and Lingoes’s coefficient of alienation (r = .076) and Shepherd and Kruskal’s stress coefficient (stress = .056) indicate a satisfactory fit of the data to the…”
— Diagnosing Changing Org Culturematch 49%
Resources: Diagnosing Changing Org Culture