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Senior Leadership Teams Wageman

In a sentence

Great senior leadership teams are not born but built, by CEOs who deliberately establish three essential and three enabling conditions that increase the odds—though never guarantee—that a group of high-powered executives will collaborate to lead their enterprise superbly.

Drawing on a systematic study of more than 120 top teams from around the world, Senior Leadership Teams dismantles the myth of the heroic CEO and shows that leading a complex enterprise increasingly outstrips the capacity of any single person. Yet most CEOs stumble when creating a leadership team, wrongly assuming that talented 'thoroughbreds' will automatically work well together. The authors argue that a chief executive cannot make a team great but can put in place six conditions that dramatically increase the chances of greatness: three essentials (a real team, a compelling purpose, the right people) and three enablers (a solid structure, a supportive context, competent coaching). With vivid case examples—from Unilever Foodsolutions to AeroMexico to Applebee's to IBM—the book provides concrete, research-grounded guidance for deciding whether you even need a team, articulating a clear purpose, composing membership, structuring interaction, resourcing the team, and coaching it at the right times. Nearly half the variation in senior team performance is explained by these conditions, making the book an indispensable, practical alternative lens for anyone who leads at the top.

The four lenses

  • Science
  • Statistics
  • Systems
  • Strategy

The model

A causal framework in which design levers set by the chief executive (real team, compelling purpose, right people, solid structure, supportive context, competent coaching) shape team-level psychological and behavioral states (interdependent collaboration, robust discussion, shared understanding) that in turn produce outcomes (stakeholder-serving performance, team and individual development).

Real Teamdesign lever

The degree to which a group of senior leaders is genuinely interdependent for enterprise-affecting work, has clear boundaries so everyone knows who is on the team, and maintains reasonably stable membership over time rather than being a team in name only.

Compelling Purposedesign lever

The extent to which the team has a clear, challenging, and consequential direction that specifies the unique added value the team contributes to advancing the organization's strategy, distinct from the organization's mission or individual members' contributions.

Right Peopledesign lever

The degree to which team members possess the knowledge, skill, and experience required plus the hidden competencies—executive-leader self-image, conceptual thinking, empathy, and integrity—needed to work as a real leadership team, with derailers removed.

Solid Team Structuredesign lever

The quality of the team's size (small enough for decision making), the design of its concrete tasks (few, meaningful, mission-critical), and its clear norms of conduct that shape how members act and interact both within and outside meetings.

Supportive Organizational Contextcontextual condition

The degree to which the team has access to team-based rewards, trustworthy and usable information, educational resources, and mundane material resources (time, space, staff) needed to perform its work at the highest level.

Competent Team Coachingdesign lever

Direct, well-timed intervention in the team's collective work processes—by the leader, members, or an outsider—to build motivation, effective task strategies, and full use of member talent, delivered at beginnings, midpoints, and endings of task cycles.

Leader Dual Internal-External Focusbehavioral pattern

The extent to which the chief executive gives the same degree of thoughtful attention to internal team matters (structuring, coaching, developing the team) as to external matters (board, market, constituencies), rather than focusing predominantly outward.

Interdependent Collaborationbehavioral pattern

The behavioral state in which members share responsibility for collective enterprise-affecting outcomes, draw on each other's expertise, work together inside and outside meetings, and make decisions on behalf of the whole enterprise rather than representing only their own areas.

Robust Discussion and Shared Decision Makingbehavioral pattern

The team-level process in which members engage in vigorous, constructive debate exploring divergent views, reach genuine shared understanding, and make collective decisions that stick and are implemented as a united front.

Stakeholder-Serving Team Performanceoutcome metric

The extent to which the team's work meets or exceeds the standards of the stakeholders most affected by it—stockholders, employees, customers, communities—as judged by expert raters with direct access to those constituencies.

Team and Individual Developmentoutcome metric

The degree to which the team grows more capable of working together over time (building shared commitment, collective skills, error correction) and the group experience positively contributes to the learning, growth, and well-being of individual members.

How they connect

  • real team predicts interdependent collaboration
  • compelling purpose predicts interdependent collaboration
  • right people predicts robust discussion
  • solid structure predicts robust discussion
  • solid structure predicts interdependent collaboration
  • supportive context influences interdependent collaboration
  • competent coaching influences robust discussion
  • competent coaching predicts team individual development
  • solid structure moderates competent coaching
  • leader dual focus moderates competent coaching
  • interdependent collaboration predicts team performance
  • robust discussion predicts team performance
  • interdependent collaboration predicts team individual development
  • real team correlates compelling purpose
  • compelling purpose correlates right people

The story

The reader A chief executive (or senior executive, or adviser to executive teams) who wants to lead their enterprise successfully amid accelerating change and complexity that outstrips any one person's capacity.

External problem

A collection of high-powered senior executives who focus on their individual roles, pull in different directions, and fail to coalesce into a real leadership team that can move the organization forward.

Internal problem

The leader feels frustrated, angry, and increasingly resigned, convinced that dysfunction at the top is inevitable when you bring together a group of thoroughbreds.

Philosophical problem

It is simply wrong to believe that talented executives will automatically work well together, or that the heroic CEO can or should carry the whole leadership burden alone.

The plan

  1. First, decide whether you genuinely need—and want—a real leadership team, and what type (informational, consultative, coordinating, or decision-making).
  2. Create a compelling purpose that is consequential, challenging, and above all clear.
  3. Get the right people on the team and the wrong ones off, seeking empathy, integrity, conceptual thinking, and an executive-leader self-image.
  4. Give the team a solid structure: keep it small, assign meaningful tasks, and establish few, clear, enforced norms.
  5. Provide supportive context: rewards, information, education, and material resources tailored to the team's challenges.
  6. Coach the team at the right times and develop your own team-leadership competencies.

Success

  • A real team whose members are invested in each other's success and learn from one another as they define and realize organizational objectives.
  • Faster, better collective decisions, aligned execution, and a team that grows increasingly capable over time.
  • Individual members who develop as leaders and are delighted to be part of the team.
  • An enterprise that serves all its constituencies superbly and is well positioned for future challenges.

At stake

  • A loose confederation of individual managers with their own agendas, no shared direction, and no traction.
  • Chronic dysfunctional conflict, endless unproductive meetings, and issues cycling back unresolved.
  • Lackluster business results, missed and botched opportunities costing millions annually.
  • A leader worn down and resigned to inevitable dysfunction, potentially losing the top job or the enterprise's viability.

Questions this book answers

Does your organization really need a senior leadership team, and do you want to lead one?
How do you articulate a compelling, clear, and challenging purpose for the team?
How do you get the right people on the team—and the wrong ones off?
How should the team be structured in terms of size, tasks, and norms of conduct?
What organizational supports (rewards, information, education, resources) does a top team need?

Glossary

Real Team
A group of senior leaders that is genuinely interdependent for enterprise-affecting work, has clear membership boundaries, and remains reasonably stable over time—as opposed to a team in name only.
Compelling Purpose
A team direction that is consequential, challenging, and above all clear, articulating the unique added value the team contributes to advancing the organization's strategy.
Right People
Team composition consisting of members who bring required knowledge and experience plus the hidden competencies—executive-leader self-image, conceptual thinking, empathy, and integrity—needed for enterprise-level teamwork, with derailers excluded.
Solid Team Structure
The team's size, task design, and norms of conduct that most powerfully shape how members act and interact in service of the team's purpose.
Supportive Organizational Context
The organizational support systems—team-based rewards, trustworthy usable information, educational resources, and material resources—that facilitate the team's collaborative work.
Competent Team Coaching
Direct intervention in the team's collective work processes to build motivation, effective task strategies, and full use of member talent, delivered at temporally appropriate moments by leaders, members, or outside experts.
Leader Dual Internal-External Focus
The chief executive's allocation of thoughtful attention equally to internal team development (structuring, coaching, developing) and to external constituencies, rather than predominantly outward.
Interdependent Collaboration
The behavioral state in which members share responsibility for collective enterprise-affecting outcomes, draw on each other's expertise, and work together within and outside meetings rather than representing only their own areas.

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