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Candidate Experience Score
Candidate satisfaction with application process
How it’s computed
AVG(candidate_nps)
What the evidence shows
| Relates to | Effect (r) | N | Grade |
|---|---|---|---|
| Recommendation intention | 0.52 | 5972 | A |
| Organizational attractiveness | 0.49 | 15033 | A |
| Self efficacy | 0.14 | 5701 | A |
Run it on your data
This metric is computed in the People Analytics Toolbox on your own numbers. See pricing — posted, no quotes.
sources: toolbox:metrics-catalog · principia:metrics
What the literature says
The measurement literature behind this signal — sourced, so you can defend it.
“Maybe your employees prefer additional off-days instead of cash rewards? Candidate experience rating. To analyze the candidate experience survey is to use the Net Promotor Score (NPS) method: (3) “Promoters”, are candidates who rated 9 or 10 in the candidate experience survey.…”
— Predictive HR Analyticsmatch 58%
“Developing the scorecard is relatively easy, but as you will see, there are points along the way where the search committee will need to make decisions. We recommend using Microsoft Excel, Google Sheets, Apple Numbers, or a similar spreadsheet program. The first column should be…”
— Lean Recruitment Finding Better Talent Fastermatch 57%
“If it applies, please describe anything that is preventing you from being as successful as you would like to be in your current role. “Which top three employers would you consider for your next career move?” Choose three. <Insert here your own custom list here><Insert Industry…”
— People Analytics For Dummiesmatch 54%
Resources: Predictive HR Analytics · Lean Recruitment Finding Better Talent Faster · People Analytics For Dummies