← HR Metrics·Talent Acquisition
Candidate Experience Score
Candidate satisfaction with application process
How it’s computed
AVG(candidate_nps)
What the evidence shows
| Relates to | Effect (r) | N | Grade |
|---|---|---|---|
| Recommendation intention | 0.52 | 5972 | A |
| Organizational attractiveness | 0.49 | 15033 | A |
| Self efficacy | 0.14 | 5701 | A |
What this metric can show you
Candidate Experience Score can tell roughly 26 pre-built stories — each a designed scene the data either confirms or it doesn’t. Bring your numbers and the Story Finder runs every one of these shapes against them.
specific to talent acquisition
New hires are ramping slower than they used to
onboarding · T1
No villain stage — the funnel is the funnel
ta-funnel · T1
On this pace, you miss the plan
ta-funnel · T1
The hiring engine is stalling
ta-funnel · T1
The leak has an address
ta-funnel · T1
There's one job family we can't close
offer-competitiveness · T1
You're losing them at the close
ta-funnel · T1
Your biggest source isn't your best
quality-of-hire · T1
universal shapes — any single metric can take these
A few large values are doing the talking
any focus · T1
A one-time event, not a trend
any focus · T1
It doesn't track — the premise is false
any focus · T1
It's concentrated — one group stands apart
any focus · T1
Scenes are pre-built; your data is the toggle. Browse the full deck or watch one play end-to-end in The Quiet Exodus.
Run it on your data
This metric is computed in the People Analytics Toolbox on your own numbers. See pricing — posted, no quotes.
sources: toolbox:metrics-catalog · principia:metrics
What the literature says
The measurement literature behind this signal — sourced, so you can defend it.
“Maybe your employees prefer additional off-days instead of cash rewards? Candidate experience rating. To analyze the candidate experience survey is to use the Net Promotor Score (NPS) method: (3) “Promoters”, are candidates who rated 9 or 10 in the candidate experience survey.…”
— Predictive HR Analyticsmatch 58%
“Developing the scorecard is relatively easy, but as you will see, there are points along the way where the search committee will need to make decisions. We recommend using Microsoft Excel, Google Sheets, Apple Numbers, or a similar spreadsheet program. The first column should be…”
— Lean Recruitment Finding Better Talent Fastermatch 57%
“If it applies, please describe anything that is preventing you from being as successful as you would like to be in your current role. “Which top three employers would you consider for your next career move?” Choose three. <Insert here your own custom list here><Insert Industry…”
— People Analytics For Dummiesmatch 54%
Resources: Predictive HR Analytics · Lean Recruitment Finding Better Talent Faster · People Analytics For Dummies