← HR Metrics·Engagement & Retention
Survey Response Rate
Percentage of employees completing engagement surveys
How it’s computed
COUNT(responded) / COUNT(invited)
What the evidence shows
Evidence (effect sizes, priors, validity) is syncing from Principia.
Run it on your data
This metric is computed in the People Analytics Toolbox on your own numbers. See pricing — posted, no quotes.
sources: toolbox:metrics-catalog
What the literature says
The measurement literature behind this signal — sourced, so you can defend it.
“If you sent the survey to 1,000 people and 700 responded, your overall response rate is 70 percent. Without getting into the nitty-gritty math of the situation, you don’t require a 95 percent response rate to have a 95 percent certainty that you know what you need to know. The…”
— People Analytics For Dummiesmatch 65%
“(This period might be increased by a few days if the mailing time—out and in—is more than two or three days.) If the individuals in the survey sample are not identified on the questionnaires, it may not be possible to remail only to non-respondents. In such a case, send your…”
— The Practice of Social Researchmatch 60%
“State the rules clearly. This isn’t a survey among parents for your child’s birthday party. This is a whole lot of working people sticking their necks out for their company — at a minimum, they should be certain that their boss or someone in HR isn’t looking at it and saying,…”
— People Analytics For Dummiesmatch 56%
Resources: People Analytics For Dummies · The Practice of Social Research